Trade Diagnostics Support

Trade Diagnostic Support

Advanced, practical diagnostic support for independent garages and dealer workshops. When a vehicle is stuck, the fault keeps returning, or the codes don’t add up — we help you reach a clear direction faster.

Q. Need help with a ramp-blocking diagnostic job?

A. We provide structured testing and fault-finding to get you to evidence-backed next steps fast, reducing downtime and guesswork.

Q. ECU coding, programming or module setup required?

A. We can support correct programming/coding workflows after module replacement so the vehicle leaves with a proper fix.

Q. ADAS calibration prerequisites failing?

A. We help confirm prerequisites, common failure points and post-calibration checks so the job completes without repeated attempts.

Q. EV & hybrid faults or shutdown conditions?

A. We support diagnosis of HV system faults, control units, sensors and integration issues with a safety-led approach.

Q. Intermittent faults or DTCs that don’t match symptoms?

A. We help validate data, isolate CAN/LIN comms issues and pinpoint the root cause to reduce comebacks and parts-waste.

What we do

System-led diagnosis when “the usual checks” don’t resolve it. Clear evidence, clear direction, reduced guesswork.

Module setup, coding, configuration and post-repair programming support where required to complete a correct fix.

Assistance with calibration requirements, common failure points, prerequisites and post-calibration checks.

Practical diagnostic support for modern HV systems, sensors, control units and integration faults.

CAN/LIN network issues, intermittent faults, and comms problems that cause cascaded DTCs and no-start conditions.

When your technician has hit a dead-end: structured testing, next-step planning, and support to reach a resolution.

When garages typically call us

The fault keeps returning (repeat visits / comebacks)
Multiple parts have been replaced with no fix
The vehicle is tying up a ramp and blocking workflow
Diagnostic trouble codes don’t match symptoms
Intermittent faults that don’t present on demand
EV / hybrid faults or safety-related shutdowns
ADAS systems won’t calibrate or fail prerequisites
Control units replaced and the vehicle needs correct coding/programming

How it works

Share symptoms, DTCs, vehicle details and what’s already been checked or replaced.

Support can be provided on-site or remotely (depending on the job). We work towards evidence‑backed next steps.

You get findings and a repair plan. Either we complete the repair or we can assist or instruct your staff if needed.

Trade FAQs

Do you work with independent garages and dealers?

Yes. We support independents and dealer workshops, typically for complex faults, overflow diagnostics, programming/coding requirements, EV/ADAS issues, and repeat-fault escalation.

Is support on-site or remote?

Both options are possible depending on the job. Contact us with the fault and we’ll advise the best approach.

What information should we provide before you attend?

Vehicle details (make/model/year/engine), symptoms, current DTCs, and what checks/repairs have already been completed. Photos, freeze-frame data, and scan reports are helpful.

Request Trade Support Speak to Us

Trade enquiries only. Diagnostic support for the trade.